worksite insights
Workshop Solutions
Creative and interactive sessions. From two-hours to full day seminars tailored to the needs of your organization.  
Difficult People Made Easy
Burnout Busting
Effective Communication at Work!
Anxiety and Depression in the Workplace
Stress Management
Dealing with Corporate Change
Defeating Anger
The Power of Positive Thinking at Work!
Cartoon Humor at Work
Sample Exercises
"No one can hurt your feelings without your permission." - Eleanor Roosevelt "

If you are distressed by anything external, the pain is not due to the thing itself, but to your estimate of it; and this you have the power to revoke at any moment."
- Marcus Aurelius

"I don't like that man. I must get to know him better."
- Abraham Lincoln
Difficult People Made Easy
Find ways in this interactive workshop to prevent others from" pulling your strings or "pushing your buttons!" Dealing with people who pose challenges can be invigorating and rewarding. Develop skills that help to maintain your "cool" and develop insight into why people act so difficult! Understand the goals of negative behavior, diminish defensiveness, and learn to not take things so personally! Learn to accept the individual for who he/she is rather than what one "should be." Understanding and acceptance replace judgmental and inflexible thinking. Learn to work harmoniously with all types of people no matter how annoying they can be!
Excerpts from Presentation
"Difficult People Made Easy!"
     
Workshop Includes:
  Identifying Types of Problem Personalities - Insight leads to flexible thinking and empowerment.
Learning to Diffuse a Negative Encounter - Learn tried and true techniques on how to prevent others from "pushing your buttons!"
Taking Care of Oneself is Crucial, in Mind, Body and Spirit - Establish goals for "self-care" while examining lifestyle habits.
De-Escalating a Difficult Situation - Learn de-escalation techniques that really work!
Identifying Goals of Difficult Behavior - Understanding the four goals of difficult behavior helps put things in perspective!
Differentiating Effective from Ineffective Communication - Learn the difference between the three major types of behavior and identify them in one self and others.
Learning Rational Thinking Skills - Healthy thinking is vital in dealing effectively with difficult people.